StaffBright is seeking a Field Technical Specialist to join our client in Southfield, MI. Ideal candidates will have experience with 12 Volts Direct Current, hands-on field experience, hardware, and working with various tools. This role will require traveling to customers - Up to 80%.
What We'll Need From You:
- Help new customers get started and train them to use the product.
- Support sales trials by discussing needs, reviewing solutions, and installing hardware.
- Troubleshoot and install hardware on tractor-trailers.
- Respond quickly to customer questions and issues via phone and email.
- Work with the development team to fix product issues and improve customer experience.
- Manage equipment installations on vehicles and trailers.
- Teaching OEMs how to install and troubleshoot the equipment.
What We Need From You:
- 4+ years experience with in-field installation
- Hands-on role, must be comfortable working in the field (installs, troubleshooting) experience.
- Mechanical aptitude – comfortable working with wiring and power tools as needed.
- Common knowledge of 12 VDC wiring and cellular network operations.
Benefits & Perks:
- Opportunity to work in a strategic role that directly impacts business growth.
- Comprehensive benefits package -Multiple insurance plan options, 401(k) match, 4 weeks paid time off, and annual bonus up to 10%.
StaffBright - Who We Are:
StaffBright matches professionals to rewarding Finance, IT, Engineering, and Sales and Marketing opportunities with industry-leading organizations helping accelerate careers while delivering excellent results for our client companies. At StaffBright, we work closely with our clients, recruiters, and candidates to ensure that talent needs are fulfilled quickly, and with the right individual. StaffBright is proud to be a recipient of Best of Staffing in 2020!
